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Admissions and Enrolment Contacts

If you require assistance or support with any admission or enrolment issue, please do not hesitate to contact us by phone, email or in person.

Phone the Contact Centre

The Contact Centre is the point of first contact for enquiries to the University. The Contact Centre is able to advise and assist new and advancing students regarding:

  • enrolment processes, procedures and regulations
  • answer general queries
  • refer people to the correct college/department/person.

Students can also request publications through the Contact Centre and submit their application to enrol.

Phone

We are open between 8am and 6pm Monday - Friday (except NZ public holidays)

Freephone: 0800 VARSITY (0800 827 748 - within New Zealand only)
Telephone: +64 3 369 4999
Fax +64 3 364 2174

AskUC Chat

AskUC Chat will be available between 8am - 5.15pm Monday - Friday (except NZ public holidays). 

Type Email Address
General Enrolment Advice enrol@www.arurban.com
Domestic and International Admission admission@www.arurban.com
Document Validation and Citizenship Evidence document-validation@www.arurban.com
Postgraduate and Thesis Enrolment thesis-enrolment@www.arurban.com
Student Insurance student-insurance@www.arurban.com
Student Services Levy Rebate Applications services-levy-rebate@www.arurban.com
Student Visa student-visa@www.arurban.com
USA Financial Loan support usaloans@www.arurban.com

Trish Laurenson

Student Services Innovation Manager
Matariki Level 4 Nth
Internal Phone: 93581
Mobile: 027 565 3184

Information Desk

Lawrence Teo

Student Services Assistant
Student Services Matariki Level 1
Internal Phone: 94052

Enrolments Team

Sarai Roper

Enrolments and Information Desk Team Leader
Student Services Matariki Level 1
Internal Phone: 93595

Diana Hinterleitner

Enrolment and Fees Advisor
Online Student Visa
Student Services Matariki Level 1
Internal Phone: 93580

Jillisa Wainwright

Enrolment and Fees Advisor
PhD and Masters' Enrolment
Student Services Matariki Level 1
Internal Phone: 94053

Kun Li

Enrolment and Fees Advisor
Citizenship Verification
Student Services Matariki Level 1
Internal Phone: 93582

Margaret Ingram

Enrolment and Fees Advisor
Teacher Education Applications (Mon&Tue: 8.30am-5.00pm, Wed morning)
Student Services Matariki Level 1
Internal Phone: 93588

Una Vaivao

Enrolment and Fees Advisor
Internal Phone: 90950

Admissions Team

Tracey Robinson

Admissions Team Leader

Amanda Mitchell (On leave)

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93483

Jaana Latokartano

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93482

Jane Bowman

Admissions Officer
Internal Phone: 90429

Kathleen Jackson

Admissions Officer
Internal Phone: 92923

Kathy Hogarth

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 94088

Renu Moss

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93477

Stacy Liu

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93480

Scholarships Team

Mark Butcher

Scholarships Team Leader
Matariki Level 2 Sth
Internal Phone: 92269

Andrea Quinlan

Scholarships Advisor
Matariki Level 2 Sth
Internal Phone: 93460

Bryany Joslen

Scholarships Advisor
Matariki Level 4 Nth
Internal Phone: 94127

Janet Bray

Scholarships Advisor
Matariki Level 2 Sth
Internal Phone: 93486

Lauralee Mather

Scholarships Advisor
Student Services Matariki Level 1
Internal Phone: 95030

Pamela Chivers

Scholarships Advisor
Matariki Level 2 Sth
Internal Phone: 93458

Contact Centre Team

For support with your enrolment, please email the Contact Centre on enrol@www.arurban.com

Jane Pearce

Acting Contact Centre and Shared Services Team Leader
Matariki Level 4 Nth
Internal Phone: 93843

Chelsea Thomson

Contact Centre Advisor
Internal Phone: 94202

Fiona Greene

Contact Centre Advisor
Matariki Level 4 Nth
Internal Phone: 93822

Jenny Brown

Contact Centre Advisor
Internal Phone: 92870

Tanja Schwalm

Contact Centre Advisor
Internal Phone: 92507

Vicky Brown

Contact Centre Advisor
Matariki Level 4 Nth
Internal Phone: 93820

Shared Services

Freddie Jefferd

Shared Services Administrator
Matariki Level 4 Nth
Internal Phone: 94033

Training Coordinator

Scholarships Project

Leanne Keenan

Scholarships Project Manager
Matariki Level 4 North
Internal Phone: 93644

Opening Hours

Contact Centre

Monday to Friday, 8am–6pm

Information Desk

Monday to Friday, 8.30am - 4.30pm

Closed on Public and University Holidays:

Public Holiday Dates UC is Closed
Queen's Birthday 3 June 2019
Labour Day 28 October 2019
Canterbury Anniversary 15 November 2019

Visit us

Visit the Student Servies Helpdesk for any queries, located in the Student Services Centre, Level 1 of the Matariki Building (opposite the Puaka-James Hight Library). 

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Disclaimer

The information included in this website is meant to be a general guide to the enrolment process. Full information on UC’s General Regulations and Policies can be found in the UC Regulations website. Information about UC Privacy commitment is available from Privacy Statements and Student Declaration.